Refund policy
Return, Damage & Revision Policy
Because all our products are custom-made using your personal images and details, we do not accept returns or offer refunds once an order has been processed.
Damaged on Arrival:
If your product arrives damaged, please contact us within 48 hours of delivery with clear photos of the damage. We will offer you either:
- A full refund, or
- A free replacement (second order at no cost)
Key Points:
- ❌ No returns or refunds on custom orders
- ✅ Unlimited free revisions until you’re satisfied
- 📦 Full refund or free replacement for damaged items
- 📩 Report damage within 48 hours with photo proof
If you have any concerns, our support team is always here to help!